CAPE ASSOCIATES, INC.

Home Property Watch Renewal

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Invoice #

Sort Name

Property ID

Key Code*

Owner Details & Property Location

Full Name*

Email*

Cape Cod Address*

Street Address City

Below is the information we have on file for your account. Please review and update it if needed. Having the most up-to-date information helps us manage your home effectively.

Primary Phone*

Primary Phone Name*

Additional Phone*

Additional Phone Name*

Additional Email*

Additional Email Name*

Emergency Contact*

Emergency Contact Phone*

Alarm

Do you have an alarm company?

Yes

Alarm Company

Alarm Code

Alarm Password

Vendor Access

How would you like vendors to access your home?

Vendor Access*

Leave lockbox onsite in advance of the scheduled appointment, provide vendor with code, and secure the home once the appointment has been completed.

Unlock door/disarm home in advance of the scheduled appointment and secure the home once the appointment has been completed.

Remain onsite for the duration of the scheduled appointment and secure the home once the appointment has been completed. *Please note, inspectors bill out at a rate of $100.00/hour, including travel time.

Keyless entry – customer will provide code directly to vendor.

HVAC

HVAC Contractor

Type of Heat

Fuel Company

Type of Fuel

Fuel Auto-Delivery?

Yes

Do you keep your heat on in the winter?

Yes

What would you like your heat to be set at?

Generator

Do you have a generator?

Yes

Generator Company

Companies

Plumber

Electrician

Irrigation Company

Pool Company

Cleaning Company

Pest Control Company

Do you have a plowing contract?*

Yes

Plowing Company

Please choose your inspection frequency.

The cost for weekly service is $220 per month and the cost for bi-weekly service is $180 per month.

Weekly, Bi-Weekly*

Inspection Contract Dates of Service

Please choose a frequency from above before choosing dates of service. There is a minimum of a three month contract. You will only be allowed to choose a Monday for your start date and a Friday for your end date.

Start Date*

End Date*

Total of Dates Chosen*

Home Opening/Home Closing Optional Services

Below, please find a list of additional services the Property Management team can arrange at your request. By selecting a service, you are authorizing the request to be performed; you will not be contacted for additional authorization to proceed; Cape Associates will notify you by email with the scheduled date(s) in advance.

The cost of these additional requests is not collected at this time, nor are they included in your Home Watch contract; all optional services will be invoiced once completed. If you require estimates before any work is completed, please do not use this form; you will need to call the office to request an estimate.

Please select all additional services you would like Cape Associates to schedule for you.

Fall Closing Services

Please select optional maintenance services

Screens Removed and Stored

Yes

Storm Panels Installed

Yes

Window Air Conditioners Removed

Yes

Outdoor Furniture Stored

Yes

Please choose a two-week period for your selections to be completed:

September 1-15

September 16-30

October 1-15

October 16-31

November 1-15

November 16-30

December 1-15

Do you want plumbing services?

Complete home drain down, including outside water.

Yes

Please choose a two-week period for your selection to be completed:

September 1-15

September 16-30

October 1-15

October 16-31

November 1-15

November 16-30

December 1-15

December 16-30

* Please Note:

If you choose a date after 10/31, we will schedule two plumbing visits. We need to shut off outside water prior to 10/31 to avoid pipes freezing. We will then return on your requested date to complete the entire home drain down.

Customer’s with irrigation systems: If you have an irrigation system, your irrigation system must be winterized before your complete home drain down can occur.

Outside Water Shut-off Only

Yes

Please choose a two-week period for your selection to be completed:

September 1-15

September 16-30

October 1-15

October 16-31

Late Fall/Winter Services

Please choose from the available fall/winter services:

Gutter Cleaning

Yes

Heating System Service

Yes

Dryer Vent Cleaning

Yes

Spring Opening Services

Please select optional maintenance services:

Screens Installed

Yes

Storm Panels Removed and Stored

Yes

Window Air Conditioners Installed

Yes

Outdoor Furniture Set Up

Yes

Please choose a two-week period for your selections to be completed:

Do you want plumbing services?

Please see the two options below, including a complete home water turn-on or an outside water turn-on only.

Complete turn-on including outside water (reversing drain down).

Yes

Please choose a two-week period for your selection to be completed.

* Please Note:

If you choose a date before 4/16, we will schedule two plumbing visits. We cannot turn on outside water prior to April 16th due to freezing concerns.

Outside water turn on ONLY (includes sillcocks/outdoor showers)

Yes

Please choose a two-week period for your selection to be completed.

Please choose from other available Spring services

A/C System Service

Yes

Septic System Service (recommended every 2-3 years)

Yes

Window Cleaning

Interior and Exterior Window Cleaning

Yes - interior and exterior

Yes - exterior ONLY including screens

Please choose a two-week period for your selection to be completed.

Painting Department

Please have your painting department contact me for:

Interior Painting

Exterior Painting

Power Washing

Yes

Contract Terms

Please read through our contract terms. You MUST scroll through all of the Terms of Service before you can AGREE to them.*

2026-2027 Home Watch Rates: Contracts have a three-month minimum. The rate for weekly service is $220.00 per month, and the rate for biweekly service is $180.00 per month. We do not issue refunds or credits for any skipped inspections or early cancellations.

Alarm Call Response & Emergency Phone Response: Our responsibility at Cape Associates, Inc., is to be the "on-call" responder for your alarm company and to be available for homeowners with 24-hour service. For emergencies that take place while the office is closed (nights/weekends/holidays), our emergency phone is (508) 255-0305. If you would like your alarm company to first contact the Emergency Phone in response to an alarm, you will need to notify your alarm company of your request. If your alarm system triggers a break-in alarm, the alarm company will first call the Police and/or Fire Department and then the Cape Associate’s emergency phone. For all other alarms, the alarm company will call the Cape Associate’s emergency phone first. In most cases, an immediate special visit to your home is not required. If it is determined that a visit to your home is necessary, we will make our best efforts to visit your home as soon as possible after notification.

Business Hours are Monday through Friday, 8 AM to 4 PM
Non-Business Hours are 4 PM to 8 AM nightly, Friday at 4 PM to Monday at 8 AM, and holidays

Charges for Alarm Responses & Emergency Phone Responses:

*For calls from an alarm company during business hours, if on-site response is required, labor will be charged at $100.00 per hour, including one-way travel.
*For all calls during non-business hours, a minimum of one hour per call will be charged at the hourly rate of $125.00, including one-way travel, if on-site response is required.

Storm Emergencies: Cape Associates, Inc. will use our best judgment in determining when and how to respond in the event of a major storm. Some of the driving factors include the safety of our employees, power outages, and the forecasted weather following the storm. Numerous factors influence the impact a major storm may have on your home, including, but not limited to, the following: regional differences in storm conditions across the Cape, weather conditions immediately before and after the storm, and the combined effect of multiple storms. If it is determined that a storm inspection is necessary, we will begin after the storm subsides and it is safe to travel.

During the contract period, two storm inspections are included, free of charge. Additional storm inspections within the contract period will be charged $100.00 for the inspection. Also, if you request a storm inspection outside the contract period, you will be charged $100.00 for the inspection. The Property Management team will be communicating with you, the homeowner, throughout the inspection process.

Under severe circumstances, Cape Associates, Inc. will begin mitigation to protect your home. For example, should access to your house be blocked by fallen trees or an extreme amount of snowfall, Cape Associates, Inc. will make reasonable attempts to secure the vendors necessary to provide access. This service is not covered under our Home Property Watch contract, and all vendors that work on your house during this period are working in good faith and with the understanding that services rendered are vital to protect your home.

Vendor Coordination: One of the benefits of being a Cape Associates, Inc. customer is access to some of the Cape’s best subcontractors. We are happy to coordinate any jobs you may need completed at your home. Because these jobs involve Cape Associates, Inc.’s resources and overhead, a coordination fee of 20% will be added.

In coordinating these services with our subcontractors, we will need to provide access to your home to do the work; these services are outside your Home Watch contract and will be billed separately at $100.00/hour, including travel time.

With your permission, we will leave a coded lockbox on the door so the subcontractor can enter and lock up after. After the visit is complete, a member of the Property Management team will return to inspect the work and remove the key box.
If the customer requests, a member of the Property Management Team can meet the vendor to provide access and return to lock up after the visit.
If the customer requests, a member of the Property Management Team can stay onsite for the duration of the visit.

Customers may be liable for the vendor’s cancellation fee if the customer cancels less than 48 business hours before the scheduled service date.

Key Policy: Cape Associates, Inc. secures customers’ keys in a lockbox at the Eastham office; keys are stored in a secure location with restricted access when not in use. All client keys are assigned a unique identification code; keys are never labeled with the customer’s name, address, or other identifying information.

Additional Work Needed at Homes: Home Watch contracts do not include any cost for labor and materials. Any services performed by in-house Cape Associates' employees, in addition to the chosen service plan, will be billed separately. The rates for the 2026-2027 season are as follows:

Property Management Inspectors: $100.00 per hour
Maintenance Technician: $100.00 per hour
Carpentry Services: $120.00 per hour
Apprentice Carpenter: $85.00 per hour
Plumbing Services: $165.00 per hour
Apprentice Plumber: $85.00 per hour
HVAC Services: $160.00 per hour
Apprentice HVAC: $85.00 per hour
Electrical Services: $175.00 per hour
Apprentice Electrical: $85.00 per hour
Hourly rates are subject to periodic increases based on the need to maintain competitive wages.

There is a one-hour minimum on all work performed.
Travel time is charged at the hourly rates above.
A 15% markup on any materials purchased will be charged to the customer.

Vandalism: In the event of discovery of vandalism and/or forced entry, Cape Associates, Inc. will immediately notify the local police and the owner.

Emergency Repairs: If, upon regular or storm inspection, Cape Associates, Inc. should discover conditions such as a broken window or missing shingles, which in their opinion, require emergency repairs in order to prevent further damage to the premises, Cape Associates, Inc. shall effect emergency repairs, such as covering with tarpaulin or plastic, if the cost thereof does not exceed the emergency repair cost limitation of $1,000.00. Cape Associates, Inc. shall attempt to contact the owner at the telephone numbers and/or email address provided before proceeding with repairs exceeding the $1,000.00 limitation.

If Cape Associates, Inc. is unable to contact the owner, Cape Associates, Inc. shall proceed with repairs and assumes no responsibility for further repairs.

Cape Associates, Inc. agrees to attempt to contact the owner within 24 hours after emergency repairs are made, whether or not the repairs exceed the cost limitation. An email may be sent if telephone contact cannot be made.

Emergency repairs shall be billed to the owner.

Cape Associates, Inc. agrees to supply the owner with an estimate of the cost of permanent repairs at no charge. No permanent repairs will be initiated without the prior approval of the owner.

Yard Sign: The owner agrees to allow the inspector to place an 8" by 10” yard sign indicating that Cape Associates, Inc. should be contacted at 508-255-0305 in case of emergency.

Log: Cape Associates, Inc. agrees to maintain a log at the premises, showing when and by whom inspections were made. Cape Associates, Inc. also agrees to maintain a file at the office of inspection findings and suggestions, which will be available for inspection by the owner at any time.

By signing below, I agree and understand that Cape Associates, Inc.'s intended obligation under this agreement is to check my home on the dates indicated, report to me any problems that may exist, and, when necessary, contact the appropriate vendor(s) I have identified. I understand and agree that Cape Associates, Inc. does not promise to perform policing or preventative maintenance functions at my property, and I will hold Cape Associates, Inc. harmless for any damages which have resulted from equipment failures, weather conditions, vandalism, acts of God, or other events outside of Cape Associates, Inc.'s control.

I further understand that from time to time, emergencies or other services may be needed and provided by Cape Associates, Inc. These services include, but are not limited to, snowplowing, vendor meetings, additional site visits, delivery charges, after-hours responses, and alarm response calls. I understand and agree that these services are not included as part of this contract and require additional charges.

I agree to the Terms of Service

( If you are having trouble accepting the Terms of Service above, you MUST scroll to the bottom. )

Signature*

Payment

Payment Type*

ACH

Check

Credit Card

Credit card transactions include a 2.9% processing fee plus $.30 per transaction.

Total for dates chosen above at a rate of $180 per month

Total for dates chosen above at a rate of $220 per month

Total

(ACH string)

Total for dates chosen above at a rate of $180 per month plus 2.9% processing fee plus $.30 per transaction.

Price: $0.00

Total for dates chosen above at a rate of $220 per month plus 2.9% processing fee plus $.30 per transaction.

Price: $0.00

Total

Billing Address*

Street Address City State / Province / Region ZIP / Postal Code Country

Check Details

Payment is due when you submit this form.
Your contract will not become active until we receive your payment.
Please note: You will not receive a separate invoice.

Please send your payment to:
Cape Associates
P.O. Box 1858
N. Eastham, MA 02651

ACH Details

You will be directed to the payment gateway to input your banking details once you submit this form.

Credit Card Details

Credit Card*